I have been doing a lot of research into the business behind the natural stone industry. The general business aspects are quite intriguing as it is amazing how quarried stone makes its way to the United States. There are so many touchpoints as stone is quarried, transported, fabricated, sold, and installed in your home. It is definitely a material Read More

I love Lou Holtz. I met him when I was younger because I happened to attend the same elementary school he did when he was younger.

He is a magician when it comes to inspiring people. His words are genuine. People identify with him.

He has a segment on once a week during ESPN’s football coverage and there are a few things I wante Read More

Some call customer service a form of marketing. In my mind customer service is probably the single most important thing any company should invest in, after product. It is pretty simple, customers won’t come back if they are unhappy and they certainly won’t say anything nice if they were to share the experience.

The people behind Read More

The question that will last the ages.

In certain applications it is a tougher question due to the impact on safety, and other issues.

Certainly one would like to always have the perfect product, but that isn’t always proper or possible.

Take the iPhone, launched with no 3g, or exchange support. If Apple would have waited Read More